FAQ

❓ Frequently Asked Questions

🐾 What pets is FlowiePets™ Fountain suitable for?

FlowiePets™ Fountain is perfect for both cats and small to medium-sized dogs.

💧 How often should I refill the water?

We recommend refilling the fountain every 3–5 days depending on your pet’s drinking habits and how many pets are using it.

🧼 How do I clean the fountain?

The fountain is easy to disassemble and clean. We recommend cleaning it once a week with warm soapy water and replacing the filter every 2–4 weeks.

🔌 Does the fountain make noise?

No, it operates with a whisper-quiet pump, so it won’t disturb you or your pet.

🚚 How long does shipping take?

Shipping is free and takes approximately 3–5 business days depending on your location. Tracking is available.

🔁 What is your return policy?

We offer a 15-day money-back guarantee. If you’re not satisfied, simply contact us for a full refund.